If you can't see it on an anonymous computer, we didn't show it if you can see it anywhere in the world, we saw it, too. Because of our underlying requirement to remain independent of eBay, we never became a "partner" with direct access to feedback data, so we relied completely on their public data. Here's a Trade Secret about Toolhaus: We use the techique known as Screen Scraping. It was deemed ready for the global community in 2004, which is when came online. In case you wondered: The Negs tool was first created in 2001, for personal use, then shared with friends who helped debug and improve it. But now I'm done, and I wish you all well. I truly loved providing a useful tool, and I truly loved both the positive and negative feedback that Toolhaus received. So, as the eBay Difficulty Rating went up, and the Personal Interest Rating went down, we reached that crucial point, and it's time to say Goodbye. done.Īside: Did you rely on Toolhaus, without paying for it? Shame on you. It's also been an interesting challenge to me, keeping my web-programming skills alive as I struggled to recover from the ever-changing world of eBay. The Toolhaus Negs tool hasn't been useful to me for years, but it's been useful to other people, some of whom have supported Toolhaus, so I've worked to keep it going for them. I still try to stick with the Body Temperature rule: If the seller's feedback isn't above 98.6% positive, don't bid. I don't buy or sell on eBay (much) anymore, and I don't spend any time worrying about someone's FB. I have made multiple Zero-Second Snipes - I have no idea if those are even possible, these days.
My feedback rating is 1527 (FB received: 1822), so I'm no "newbie," but I'm also not a full-time buyer or seller. I used to care - I've been an eBayer since November, 1998. Now for the personal part: I don't care anymore. Life is change, but computers can't always keep up. When you're a person sitting at your computer, clicking through pages, you don't see this, but when you're the Toolhaus Negs tool, you see that this has been made near-impossible. Page One is easy to see, but Page Two (or Page One Hundred) is much harder. Most recently, eBay changed the way it shows feedback - specifically, "old" feedback, the info for people with multiple pages of feedback. Toolhaus added (and removed) other tools through the years, but the Negs Tool was always the most popular. Loved and hated by buyers and sellers alike, the Negs tool has spent fifteen years trying to keep up with eBay's ever-changing world of rules for feedback and public/private information. Since 2004, Toolhaus has provided the "eBay Negs Tool," based on a simple concept: Remove a user's Positive feedback, and just see the Negative and Neutral feedback. Many sellers have argued that this dialog is essentially eBay encouraging buyers to leave negatives/neutrals and drive more neg/neuts into the system.Toolhaus is pulling the plug. Hearing all of this, I decided to go review the feedback process and there were lots of changes I wasn't aware of and you may not be either.įirst, when you go to leave feedback, the entire screen blanks and you are shown this pop-up box: When buyers leave a neut/negative, the seller adds them to the blocked bidder list, the buyer comes back X days later and is upset because they can no longer buy from that seller.Buyers do not give sellers a chance to resolve things.eBay promised that if the buyer doesn't reply they would expunge negatives, buyers are smartly typing in something like 'do not want product' or 'didn't ship' or 'not as described' to get out of paying.UPI/NPB/Deadbeats are leaving negatives and eBay isn't doing anything to help.Commitment :- We are committed through our actions and the services we provide to positively impact the communities and customers we serve.
Buyers are leaving manymore negatives/neutrals than they have historically. Service available 24/7 Why use our services We provide excellent service by handling customer complaints promptly and effectively.Here's why eBay sellers are upset about around feedback changes
I've been at IRCE for only 6hrs so far and the overwhelming theme around eBay I'm hearing is that eBay's feedback changes are NOT going well.
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